FAQs

1. How can I contact you if I have questions or concerns about my order? You can reach out to our customer support team via email at youthcornerde@gmail.com. We strive to respond to all inquiries within 24-48 hours.

2. Where are the products shipping from? Our products are sourced from various suppliers located around the world. Depending on the product and supplier, your order may be shipped from different locations, including the United States, Europe, Asia, or other regions.

3. Can I track my order? Yes, we provide tracking information for all orders. Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.

4. How long does shipping take? Shipping times vary depending on the product, supplier, and destination. Generally, most orders are delivered within 7-21 business days. Please note that shipping times may be longer during peak seasons or due to unforeseen delays.

5. Can I get a refund on my product? Yes, we offer a 30-day refund policy on eligible products. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it for a full refund. Please refer to our Return Policy for more information on how to initiate a return.

6. How do I request a refund? To request a refund, please contact our customer support team within 30 days of receiving your order. We will provide you with instructions on how to return the item and process your refund once we receive the returned product.

7. Are there any products that are not eligible for refunds? Some products may not be eligible for refunds due to hygiene reasons or other limitations. Please refer to our Return Policy for a list of ineligible products and exceptions.

8. What payment methods do you accept? We accept payments via credit/debit card, PayPal, and other secure payment gateways. You can choose your preferred payment method at checkout.

9. Do you offer wholesale or bulk discounts? Yes, we offer wholesale pricing and bulk discounts for large orders. Please contact our sales team for more information on wholesale pricing and minimum order quantities.

10. How do I stay updated on new products and promotions? To stay updated on new products, promotions, and exclusive offers, be sure to subscribe to our newsletter and follow us on social media.